Name: HubSpot
Rating: 5 (3 reviews)

HubSpot

Manage your HubSpot CRM contacts while chatting with customers.

Developed by Text

Works with LiveChat

Integrate HubSpot with LiveChat to automatically match your CRM contacts with customers on chats. Get immediate access to essential data without the constant switching between the apps.

Engage in personalized conversations thanks to chat transcripts and custom notes stuck to your contacts. Let your team access crucial data in HubSpot CRM and LiveChat effortlessly.

Join the community of customer service pros who love HubSpot CRM for its automation features. Its intuitive interface allows you to track sales, assess agent performance, and analyze lead behavior on a single, easy to grasp dashboard.

Maintain control over your customer interactions thanks to the HubSpot timeline that includes calls, emails, meetings, and notes.

What's more, HubSpot integrates with phone calls, social media, and services like MailChimp, WordPress, Zapier or Slack (LiveChat does too).

Engage your website visitors on chat, convert them to HubSpot CRM contacts and close those deals!

Key Features

Enjoy a quality connection

Enjoy a faster and smoother connection between your favorite CRM and chatting service. Forget the copy-paste routine, and let the integration pass data in real-time for your convenience.

Add transcripts and notes

Assign chat transcripts and notes to your HubSpot contacts to provide your entire team with valuable context. Refer to your customer’s past and fix their issue before they mention it. Leave a lasting impression. little detail from your previous conversation?

Manage your contacts

Manage your HubSpot contacts without leaving the LiveChat app. If a customer is already on your contacts list, LiveChat will automatically show you their details. And if not, you can add them straight away! Save time and focus on what's most important - grow your business and delight customers.

Benefits

Unlock powerful sales insights

With LiveChat comes tons of customer data — pre-chat forms collect contact details, chat transcripts give powerful sales insights, and post-chat forms gather feedback. Use additional data to your benefit.

Get more quality leads in your sales pipeline

Capture leads on a bigger scale and strengthen relationships through live chats.

Connect with your contacts

All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to talk to leads, build better relationships, and close more deals.

App Privacy

Safety begins with understanding how developers collect your data

Privacy and security practices can differ depending on how you use the app. When you install the app, it will automatically receive permission to access specific account data listed below. These permissions enable the app to work properly and offer the features you expect.

Installing HubSpot will give the developer access to:

View

Agents, Archives, Tickets

Edit

Settings

The developer Text indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of HubSpot.