Name: Salesforce for HelpDesk
Price: 6.99 USD

Salesforce for HelpDesk

Create, View and Automate Salesforce Flows Directly in HelpDesk.

$6.99 / mo, per agent

Developed by Darka Software

Works with HelpDesk

Blurring the lines between Salesforce and HelpDesk.

We know that every company uses Salesforce differently, therefore, we made sure not to put any limitations on this integration. Any object, any field and any chat value, as well as first class technical support in case you need something that is not yet on the menu!

Key Features

Map any HelpDesk value to any Salesforce field

Send chat ratings, post chat information, ticket transcripts or custom variables directly to Salesforce. Every object (including custom ones) is available and can be mapped to any chat parameter available.

View and Edit Salesforce data directly in HelpDesk

Freely search for contacts, leads and any other object without leaving the HelpDesk page. With automatic search you will get your visitor details in no time!

Benefits

Save time with Automations

Why waste time on repeatable tasks if we can automate them? This application has "waste-as-little-time-as-possible" philosophy engraved in it's core.

App Privacy

The developer Darka Software indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your HelpDesk account. To get help and support contact Darka Software. You can also suggest improvements or request new features in the upcoming versions of Salesforce for HelpDesk.