Earlier, we had used another live chat provider who could not help us with live chat leads attribution. We have been using Greechat for almost 4 years now with end to end lead tracking provided to us. The Greechat team is very easy to work with and love that the team is so responsive and willing to help. It is a great feeling knowing we have support right there with us and can ask them a question at any point. Hands down the most responsive and knowledgeable live chat providers I have ever used.

We were originally sceptical about putting live chat on our website given the really diverse nature of the web enquiries we receive. It was a pleasant surprise to realise that it only took a month for the Greechat team to demonstrate the value they can add by helping potential clients to get the help they need. They have been instrumental in helping us understand our customers through the unique insights they have uncovered through the live chat conversations. Beyond just insights they have also helped translate this data into actionable outcomes for a better user experience on our website.